Fedex Kinko’s, after undertaking a year long study, have completed a new store layout that will actually cost half of the current layout’s construction cost, and provide better customer service and convenience.
The company expects to open 200 of the new centers nationwide by June 2007. FedEx Kinko’s Office and Print Services, Dallas, has locations in 11 countries. The centers are about one-third the size of a traditional store. They feature twice the number of office products, such as business papers and writing instruments, as well as new technology offerings such as DVD media, thumb drives and mobile phone accessories.
Enhanced pack-and-ship stations will feature more shipping supplies and materials, helping customers pack their items on-site and ship via FedEx Express or FedEx Ground. The centers also will add notary services, letting customers print, notarize and ship documents worldwide.
The new centers will employ four team members specializing in all FedEx Kinko’s services. Each team member will work with customers from start to finish on projects, delivering a positive customer experience. And the centers will offer the same services as a traditional FedEx Kinko’s, including full-service and self-service copy and computer rental.
